Terms and Conditions

Terms of Service

• Introduction: Welcome to High Spirits Liquor! These Terms of Service govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms of Service.
• Age Restriction: You must be at least 18 years old to purchase alcohol from our website. By placing an order, you confirm that you are of legal drinking age in your jurisdiction.
• Ordering and Shipping: Orders placed on our website will be processed and shipped within 3 to 4 business days. Shipping times may vary depending on your location. We do not offer refunds or returns unless the product is damaged or defective upon arrival.
• Quality Assurance: We take great pride in the craftsmanship and quality of our gin products. Each bottle undergoes rigorous testing and inspection to ensure that it meets our high standards before being made available for purchase.
• Damaged or Defective Products: In the rare event that you receive a damaged or defective product, please contact us immediately using our online contact form. We will work with you to address the issue and find a satisfactory resolution.
• Cancellation Policy: Once an order has been placed and processed, it cannot be cancelled or modified. Please review your order carefully before completing the checkout process.
• Customer Satisfaction: At High Spirits Liquor, customer satisfaction is our top priority. If you have any questions, concerns, or feedback regarding your purchase or experience with us, please don’t hesitate to reach out to us using our online contact form. We are here to assist you and ensure that your experience with High Spirits Liquor exceeds your expectations.
• Credit Card Information: High Spirits Liquor collects credit card information as part of your account information. This information is securely stored and processed in accordance with industry standards and is only used for the purpose of processing your orders.
• Intellectual Property: All content on our website, including logos, images, and product descriptions, are the property of High Spirits Liquor and are protected by copyright laws. You may not use our intellectual property without prior written consent.
• Limitation of Liability: High Spirits Liquor shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our website or the purchase of our products.
• Governing Law: These Terms of Service shall be governed by and construed in accordance with the laws of Australia. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Australia.

Privacy Policy

• Information We Collect: We collect personal information, such as your name, email address, shipping address, and credit card details when you create an account on our website or place an order. We do not share this information with third parties, except as necessary to fulfil your order.
• Use of Information: We use the information we collect to process and ship your orders, communicate with you about your purchases, and improve our products and services.
• Data Security: We take reasonable precautions to protect the personal information we collect from unauthorised access, use or disclosure.
• Cookies: We use cookies to enhance your browsing experience and track website usage. You may choose to disable cookies in your browser settings, but this may affect the functionality of our website.
• Changes to Privacy Policy: We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page.

Thank you for choosing High Spirits Liquor for your premium gin needs. We appreciate your business and look forward to serving you again in the future.

Sincerely,

The High Spirits Liquor Team